Prevalence of cut throat competition in the Retail industry has forced most of the FMCG and consumer products’ companies to reduce their operating cost and at the same time increase their operational efficiency to be more competitive in the market.
With the upcoming growth in global retail industry, Paramount InfoTech as retail service provider, offers support in retail outsourcing services which help retails companies to curb their costs and optimize their operational efficiency.
Our Retail Business Process Outsourcing (BPO) service comprises:
Customer service Email & Chat: Pioneers in providing the retail outsourcing services for selling the products or promotional campaigns, handling all sorts of customer queries and providing the information related to the same.
Catalog processing: Our Retail catalog program includes creating new and attractive advertisements solutions or updates for any online product selling client to attract more buyers and increase online presence and reducing the extra efforts in just few clicks.
Order management: For any online Business, the most important part is retail order processing, if any customer orders any product online, the best service is that product is delivered timely to the customer which comes under the service of Order management. We provide outsourcing services to our clients for effective delivery of products:
Tracking of the product ordered
Credit management: We provide the retail credit solutions for the collection of credit which includes the billing or credit of the customer, payments left on the invoice prepared, monitoring the receivable account in a proficient manner.
Skip Tracing and Collections: CNS retail collection services deal in tracing and locating the individuals for the unpaid amount by calling them on various contacts provided. Our solutions encompass locating the customer and collecting the unpaid debt that the individual is liable to pay to the company.